How MSPs can manage compliance for multiple clients without increasing overhead

As an MSP, your role extends beyond simply managing IT systems. Demand for cyber security and compliance solutions have become increasingly more common. Clients now also expect you to ensure that their systems are in compliance with standards such as ISO27001, SOC2 and Cyber Essentials. But what if there was a better way to grow your business without increasing overhead costs?

How MSPs can manage compliance for multiple clients without increasing overhead
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For MSPs, growth often comes with a significant catch. As the number of clients increases, so do the demands on your team. Managing compliance for a handful of clients is one thing, but when you’re suddenly faced with handling the complex needs of dozens of clients, each with their own requirements and set of standards, things can quickly become difficult to manage.
Traditionally, the common solution to this issue has been to hire more staff, dedicate more time and resources to meet these demands, or simply to limit the number of clients that you're willing to handle. But what if there was a better way to grow your business without increasing overhead costs?
With OneClickComply, MSPs can handle the compliance needs of multiple clients seamlessly, without needing to increase the number of resources spent on compliance.

The Challenge of Managing Compliance for Multiple Clients

As an MSP, your role extends beyond simply managing IT systems. Demand for cyber security and compliance solutions have become increasingly more common. Clients now also expect you to ensure that their systems are in compliance with standards such as ISO27001, SOC2 and Cyber Essentials. Your clients will often require you to:
  • Track and maintain their compliance, potentially across multiple standards.
  • Instantly respond to evolving compliance regulations and requirements whenever they are updated or changed.
  • Helping them prepare for audits by gathering evidence and checking their compliance standing.
Now multiply these requirements across an entire client list.
Managing compliance manually for even a few clients can be overwhelming. For MSPs with multiple clients, the task can seem impossible without massively increasing your staff or compliance budget. More clients equates to more work, more resources, and higher costs. This is unless you automate the process.

How OneClickComply Reduces Overhead Through Automation

The OneClickComply compliance automation platform is designed to do the heavy lifting for MSPs, handling the most tedious and time-consuming manual compliance tasks without the need for huge numbers of staff overseeing the process. Here's how the platform helps MSPs automate their compliance workload.
One Main Compliance Hub
OneClickComply allows you to manage your client's compliance standing from one central platform, helping you easily manage crucial information such as outstanding tasks, overall compliance with standards, and audit evidence logs.
 
“Fix This for Me” Automation
With OneClickComply's "Fix this for me" feature, your team doesn’t need to manually address every compliance gap for every one of your clients. Instead, once the continuous scans detect a compliance issue, the platform automatically creates a task, notifying the appropriate user, and offering an instant remediation option. This not only ensures faster compliance resolution but also eliminates the need for constant manual intervention from your team, allowing you to focus on other aspects of your clients' IT systems.
 
Centralised Evidence Area
Audit season can be one of the most stressful times for MSPs, especially when you’re managing multiple clients. With OneClickComply, you can significantly reduce the time spent on audit preparation as the platform automatically collects all the relevant information when tasks are modified or completed. This means that when auditors need to collect evidence, every piece of required information can all be found up-to-date and in one location. The platform also allows users to invite auditors to OneClickComply in order to verify compliance over time (for standards such as SOC2 Type 2).

The Benefits of Automating Compliance with OneClickComply

Through utilising the OneClickComply platform, MSPs can expect to see multiple benefits. Some of these include:
 
Managing Growth Without Increasing Costs
As your business grows, OneClickComply scales alongside you. You can onboard new clients without the need to expand your team or increase your overhead costs. Our automations take care of the repetitive and time-consuming tasks, allowing your existing staff to manage more clients, at an even higher standard, without feeling overwhelmed.
Reducing Operational Complexity
By automating compliance across all your clients and their chosen standards, the platform greatly reduces the operational complexity that comes with managing different frameworks manually. This means fewer contact points, fewer manual updates, and significantly less chance of human error, giving your team more time to help clients in other areas.
Improve Client Satisfaction
Clients want assurance that their chosen MSP is keeping them secure and in line with industry standards. With OneClickComply, you can provide your clients with regular compliance reports and real-time updates, demonstrating your commitment to their security and compliance, and ensuring your partnership continues.

Automation Can Scale Your Business Without Increasing Overhead

To conclude, as your MSP business grows, so do the demands on your team. It's unfortunately how the world works. But that doesn’t mean you need to increase your overhead costs, or drastically expand your staff to handle the compliance needs of multiple clients.
By automating compliance tasks, OneClickComply enables MSPs to grow their client base, streamline operations, and reduce costs, allowing you to focus on what really matters: delivering an exceptional service to your clients and keeping their business secure.
Finn O’Brien

Written by

Finn O’Brien

Operations Manager, OneClickComply