FAT32 Limited, a company registered in England and Wales with registration number 14783478 and ICO registration number ZB654831, registered address at 69 Church Way, North Shields, NE29 0AE, is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).
1. Data Collection
We collect personal data such as names, addresses, contact details, payment information, and anti-money laundering (AML) and Know Your Customer (KYC) data. We also gather browser and advertising data.
2. Purpose of Data Collection
The collected data is used for providing services, marketing, and analytics purposes.
3. Data Sharing and Transfers
We share information with third-party service providers, including Formagrid Inc dba Airtable in the USA, to support our operations. Data transfers outside the European Union are conducted in compliance with GDPR requirements and appropriate measures such as a Data Processing Addendum (DPA) exist where necessary.
4. Data Security
FAT32 Limited adheres to all necessary legislation regarding data protection. We implement appropriate technical and organisational measures to ensure a high level of security for your personal data.
5. User Rights
You have the right to access, rectify, or delete your data, or object to data processing*.
To exercise these rights please visit:
link.fat32.com/exercise-my-data-rights
*In order to process your request, we may require you to provide Government issued identification, and we may refuse to honour your request if we are unable to verify your identity.
For information regarding our EU representation please see section 8. "Representation".
6. Data Retention
We retain personal data as long as we have a business purpose to do so. Once this purpose is fulfilled, the data is securely deleted or anonymised.
7. Contact Information
If you have any questions or concerns about your personal data, please contact our Data Protection Officer at [email protected].
8. Representation
We value your privacy and your rights as a data subject and have therefore appointed Maetzler Rechtsanwalts GmbH & Co KG as our privacy representative and your point of contact for the European Union.
Maetzler Rechtsanwalts GmbH & Co KG
c/o FAT32 Limited
Address:
KriegerstraĂźe 44
30161 Hannover
Germany
Please add the following subject to all written correspondence to our EU representative(s): ID-12516138869
You can still exercise your rights as per section 5. "User Rights".
9. Policy Updates
This policy may be updated periodically. The latest version can always be found at https://fat32.com/privacy.
This policy is effective as of 2024-02-05. By using our services, you acknowledge that you have read and understood this Privacy Policy.
We use cookies on our website. You’ll find a notice about this on our homepage as well, which also links back to this policy.
We last updated our policy on 2024-02-22
1. Information about cookies
A cookie is a small text file that is placed onto your computer (or other electronic device) when you access our website.
There are 4 different types of cookies:
- Strictly-necessary cookies (required for the website to run). These allow you to do things like log in securely.
- Performance cookies (which measure how many visitors use our site, which pages they visit and how they interact with the site). These help us to improve our website.
- Functionality cookies (which remember specific visitor’s preferences for the way they use our site, e.g. language settings or font size).
- Targeting/advertising cookies (these collect information about individual visitors that enable us, or third parties, to provide relevant advertisements to those who have visited our site)
Our website may use each type of cookie in order to:
- Make your online experience more efficient and enjoyable
- Improve our services
- Recognise you whenever you visit this website and distinguish you from other users of our site
- Obtain information about your preferences and use of our site
- Provide you with advertising that is tailored to your interests
- Carry out research and data analysis to help us to improve our content and services and to better understand our customer preferences and interests
- Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you.
We have set out specific details of the cookies we use on our site in section 4 below.
2. Third-party cookies
Like many other websites, third parties may also set cookies on our website. These third parties are responsible for the cookies they set on our site and we have no control over them. For further information on how their cookies policies work, please visit their websites.
3. Managing cookies
You can manage cookies yourself.
You can set your web browser to refuse cookies, delete cookies, or to alert you when cookies are being sent.
You will need to visit the web browser’s site to manage, but for ease we have provided links to popular browsers below:
Google Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Apple Safari: https://support.apple.com/kb/ph21411?locale=en_US
For further information about cookies and how to manage or disable them please go to: www.aboutcookies.org.
Please also note that if you change/block cookies then:
- some parts of our website may not function properly or as well as they otherwise might;
- changes will apply across all websites that you visit (unless you choose to block cookies only from particular websites); and
- the settings that you change will only apply on the device on which you change the settings and will not apply across all other devices that you use.
4. Specific details
We have set out in the table below details of each of the cookies on our site, a description of what they do and, where relevant, external links that provide more information about them:
Google Analytics
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.
Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
Segment
To manage our marketing, analytics, support and other systems whilst linking our systems together to make your user experience better.
Intercom
To provide live chat, ticketing and product demonstration capabilities.
Hubspot
To provide customer relationship management services, and other B2B marketing solutions.
Hotjar
To understand how users interact with our services and to gain product feedback.