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Freshdesk

Communication

Support ticket management, agent security, data handling policies

Browser Extension

Browser extension captures evidence automatically

Evidence collection only - manual remediation required

Not available

Continuous, automated evidence collection - always audit-ready

Enabled

Framework Coverage

Freshdesk evidence and controls are mapped to these compliance frameworks:

Workspace settings, channel retention policies, SSO config...

Ticket security, agent permissions, SSO & data retention pol...

Get started in minutes. Connect Freshdesk and start collecting evidence and fixing misconfigurations automatically.