Freshservice compliance, automated for SOC 2, ISO 27001 & GDPR
OneClickComply checks how Freshservice is configured, collects the evidence your auditor asks for and maps it to SOC 2, ISO 27001, Cyber Essentials and GDPR. No spreadsheets, no screenshots.
SOC 2 · ISO 27001 · Cyber Essentials · UK GDPR
- Set up in minutes
- No API keys or extra logins
- Evidence collected continuously
- Built for UK teams
Continuous control checks
What OneClickComply checks in Freshservice
You can't secure what you don't know you own. An accurate asset inventory with named owners underpins ISO 27001 and Cyber Essentials.
Asset inventory complete with named owners
Admin accounts use MFA
Change and access logs retained for 12 months
See it work
Watch OneClickComply check Freshservice
The Companion, our AI browser agent, opens Freshservice with the access you already have, reads the settings that matter, tests them against your controls and files the result as evidence.
Freshservice admin
Security settings
- Asset inventory complete with named owners
- Admin accounts use MFA
- Change and access logs retained for 12 months
OneClickComply Companion
- Opened Freshservice with your existing session
- Reading assets, owners, users
- Asset inventory complete with named owners
- Admin accounts use MFAGap found, fix it in one click with OneClickFix
- Change and access logs retained for 12 months
Evidence saved and mapped
Freshservice evidence, collected automatically
The Freshservice evidence auditors ask for, captured on a schedule and stored against the right requirement. No more screenshots the week before the audit.
- Assets
- Owners
- Users
- Admin roles
- Audit log
Mapped to your frameworks
Every Freshservice check is mapped to the controls it satisfies, so one piece of evidence counts everywhere it applies.
Set up in minutes
How to connect Freshservice to OneClickComply
- 1
Add the browser extension
Install the OneClickComply Companion, our AI browser agent. There's no API key to create and nothing to change in your stack.
- 2
Open Freshservice as normal
The Companion reads Freshservice's admin settings that matter for compliance, using the access you already have. No extra logins.
- 3
Fix it in one click
Settings are checked against your controls and the evidence is stored. When something fails, OneClickFix can correct it in Freshservice for you, with the change logged as evidence.
See Freshservice checked live against your controls.
Freshservice security & compliance FAQs
How does OneClickComply connect to Freshservice?
Through the OneClickComply Companion, our AI browser agent. It reads Freshservice's admin settings using the access you already have, so there's no API key to create and no extra login. When a setting fails a check, OneClickFix can correct it for you.
Is Freshservice GDPR compliant?
No tool is GDPR compliant on its own. It comes down to how your organisation configures and uses Freshservice: who can access personal data, how it's shared, how long it's kept and whether you've got a data processing agreement in place. OneClickComply checks those settings in Freshservice and keeps the evidence for you.
Does Freshservice have a SOC 2 report?
Check Freshservice's own trust or security page, and request their report as part of vendor due diligence. Either way, your auditor will still want evidence that you've configured Freshservice securely. OneClickComply collects that evidence and can track Freshservice as a vendor in your risk register.
What Freshservice evidence do auditors ask for?
For IT Operations & Asset Management tools, auditors usually want assets, owners, users and admin roles. OneClickComply captures it on a schedule, so it's ready before they ask.
Which frameworks does the Freshservice integration cover?
Freshservice evidence is mapped to SOC 2, ISO 27001, NIST CSF and Cyber Essentials. Cyber Essentials and the rest of your frameworks are covered by the same platform.
Also connects with
Freshservice alternatives we integrate with
Comparing Freshservice with other IT Operations & Asset Management tools, or using more than one? OneClickComply connects to these too, so your evidence stays in one place whichever you choose.
Get Freshservice audit-ready this week
OneClickComply connects to Freshservice and the rest of your stack, collects the evidence and tells you exactly what to fix. If it has a web admin console, we can work with it.
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