Intercom compliance, automated for SOC 2, ISO 27001 & GDPR
OneClickComply checks how Intercom is configured, collects the evidence your auditor asks for and maps it to SOC 2, ISO 27001, Cyber Essentials and GDPR. No spreadsheets, no screenshots.
SOC 2 · ISO 27001 · Cyber Essentials · UK GDPR
- Set up in minutes
- No API keys or extra logins
- Evidence collected continuously
- Built for UK teams
Continuous control checks
What OneClickComply checks in Intercom
Support tickets collect personal data every day. Agent access, redaction and retention are what keep that under control.
PII redaction enabled on tickets
Agent roles follow least privilege
Ticket data retention configured
See it work
Watch OneClickComply check Intercom
The Companion, our AI browser agent, opens Intercom with the access you already have, reads the settings that matter, tests them against your controls and files the result as evidence.
Intercom admin
Security settings
- PII redaction enabled on tickets
- Agent roles follow least privilege
- Ticket data retention configured
OneClickComply Companion
- Opened Intercom with your existing session
- Reading agents, roles, pii redaction
- PII redaction enabled on tickets
- Agent roles follow least privilegeGap found, fix it in one click with OneClickFix
- Ticket data retention configured
Evidence saved and mapped
Intercom evidence, collected automatically
The Intercom evidence auditors ask for, captured on a schedule and stored against the right requirement. No more screenshots the week before the audit.
- Agents
- Roles
- PII redaction
- Retention
- Audit log
Mapped to your frameworks
Every Intercom check is mapped to the controls it satisfies, so one piece of evidence counts everywhere it applies.
- UK/EU GDPR Art. 5, 32
- SOC 2 CC6.1, C1.1
- ISO 27001 A.8.11
Set up in minutes
How to connect Intercom to OneClickComply
- 1
Add the browser extension
Install the OneClickComply Companion, our AI browser agent. There's no API key to create and nothing to change in your stack.
- 2
Open Intercom as normal
The Companion reads Intercom's admin settings that matter for compliance, using the access you already have. No extra logins.
- 3
Fix it in one click
Settings are checked against your controls and the evidence is stored. When something fails, OneClickFix can correct it in Intercom for you, with the change logged as evidence.
See Intercom checked live against your controls.
Intercom security & compliance FAQs
How does OneClickComply connect to Intercom?
Through the OneClickComply Companion, our AI browser agent. It reads Intercom's admin settings using the access you already have, so there's no API key to create and no extra login. When a setting fails a check, OneClickFix can correct it for you.
Is Intercom GDPR compliant?
No tool is GDPR compliant on its own. It comes down to how your organisation configures and uses Intercom: who can access personal data, how it's shared, how long it's kept and whether you've got a data processing agreement in place. OneClickComply checks those settings in Intercom and keeps the evidence for you.
Does Intercom have a SOC 2 report?
Check Intercom's own trust or security page, and request their report as part of vendor due diligence. Either way, your auditor will still want evidence that you've configured Intercom securely. OneClickComply collects that evidence and can track Intercom as a vendor in your risk register.
What Intercom evidence do auditors ask for?
For Customer Support & Helpdesk tools, auditors usually want agents, roles, pii redaction and retention. OneClickComply captures it on a schedule, so it's ready before they ask.
Which frameworks does the Intercom integration cover?
Intercom evidence is mapped to GDPR, SOC 2 and ISO 27001. Cyber Essentials and the rest of your frameworks are covered by the same platform.
Also connects with
Intercom alternatives we integrate with
Comparing Intercom with other Customer Support & Helpdesk tools, or using more than one? OneClickComply connects to these too, so your evidence stays in one place whichever you choose.
Get Intercom audit-ready this week
OneClickComply connects to Intercom and the rest of your stack, collects the evidence and tells you exactly what to fix. If it has a web admin console, we can work with it.
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