Message.Help compliance, automated for SOC 2, ISO 27001 & GDPR
OneClickComply connects to Message.Help through the OneClickComply Companion, our AI browser agent, and checks how it is configured against SOC 2, ISO 27001 and GDPR. Checks include: message retention policy set, external and guest access controlled and third-party apps reviewed and approved. Every result is stored as audit evidence, so there are no screenshots to collect.
SOC 2 · ISO 27001 · GDPR
- Set up in minutes
- No API keys or extra logins
- Evidence collected continuously
- Built for UK teams
Continuous control checks
What OneClickComply checks in Message.Help
Chat tools carry a surprising amount of sensitive data. Retention, external access and connected apps all need controlling.
Message retention policy set
External and guest access controlled
Third-party apps reviewed and approved
See it work
Watch OneClickComply check Message.Help
The Companion, our AI browser agent, opens Message.Help with the access you already have, reads the settings that matter, tests them against your controls and files the result as evidence.
Message.Help admin
Security settings
- Message retention policy set
- External and guest access controlled
- Third-party apps reviewed and approved
OneClickComply Companion
- Opened Message.Help with your existing session
- Reading users, retention policies, external access
- Message retention policy set
- External and guest access controlledGap found, fix it in one click with OneClickFix
- Third-party apps reviewed and approved
Evidence saved and mapped
Message.Help evidence, collected automatically
The Message.Help evidence auditors ask for, captured on a schedule and stored against the right requirement. No more screenshots the week before the audit.
- Users
- Retention policies
- External access
- Admin roles
- Apps installed
Mapped to your frameworks
Every Message.Help check is mapped to the controls it satisfies, so one piece of evidence counts everywhere it applies.
- SOC 2 CC6.1, CC2.2
- ISO 27001 A.5.14, A.8.12
- UK/EU GDPR Art. 5, 32
Set up in minutes
How to connect Message.Help to OneClickComply
- 1
Add the browser extension
Install the OneClickComply Companion, our AI browser agent. There's no API key to create and nothing to change in your stack.
- 2
Open Message.Help as normal
The Companion reads Message.Help's admin settings that matter for compliance, using the access you already have. No extra logins.
- 3
Fix it in one click
Settings are checked against your controls and the evidence is stored. When something fails, OneClickFix can correct it in Message.Help for you, with the change logged as evidence.
See Message.Help checked live against your controls.
Message.Help security & compliance FAQs
How does OneClickComply connect to Message.Help?
Through the OneClickComply Companion, our AI browser agent. It reads Message.Help's admin settings using the access you already have, so there's no API key to create and no extra login. When a setting fails a check, OneClickFix can correct it for you.
What does OneClickComply check in Message.Help?
Its checks for Message.Help include: message retention policy set, external and guest access controlled and third-party apps reviewed and approved. Each result is stored as evidence against the requirement it satisfies.
Is Message.Help GDPR compliant?
No tool is GDPR compliant on its own. It comes down to how your organisation configures and uses Message.Help: who can access personal data, how it's shared, how long it's kept and whether you've got a data processing agreement in place. OneClickComply checks those settings in Message.Help and keeps the evidence for you.
What Message.Help evidence do auditors ask for?
For communication and chat tools, auditors usually want users, retention policies, external access and admin roles. OneClickComply captures it on a schedule, so it's ready before they ask.
Which frameworks does the Message.Help integration cover?
Message.Help evidence is mapped to SOC 2, ISO 27001 and GDPR. Cyber Essentials and your other frameworks are managed in the same platform.
Also connects with
Other communication and chat tools we connect to
Using more than one communication and chat tool? OneClickComply connects to these too, so your evidence stays in one place.
Get Message.Help audit-ready this week
OneClickComply connects to Message.Help and the rest of your stack, collects the evidence and tells you exactly what to fix. If it has a web admin console, we can work with it.
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