Meet HISF requirements for NZ hospitals and larger providers with ease
HISF, the Health Information Security Framework (HISO 10029), is the cyber security standard published by Health New Zealand | Te Whatu Ora for organisations that hold personally identifiable health information. Its segment guidance for medium to large organisations (HISO 10029.3:2023) and for hospitals (HISO 10029.1:2023) each set out 75 requirements covering governance, people, assets, access, cloud, medical devices, backups, monitoring and incident management.
Is HISF right for your organisation?
The medium to large segment covers health organisations that meet two or more criteria such as multiple sites, more than about 25 staff, a population of over 10,000, in-house IT staff or in-house software development. The hospital segment covers public and private hospitals in New Zealand. Health New Zealand expects organisations and vendors in the sector to adopt HISF, and contracts may make alignment a formal condition.
Adopting it is voluntary, though customers and auditors often expect it.
- Issued by
- Health New Zealand | Te Whatu Ora
- Core standard
- HISO 10029:2022 Health Information Security Framework (released December 2022)
- Segment guidance
- HISO 10029.3:2023 (medium to large organisations, July 2023) and HISO 10029.1:2023 (hospitals)
- Requirements
- 75 for medium to large organisations (HML) and 75 for hospitals (HHSP)
- Applies to
- NZ hospitals and medium to large health organisations holding health information
- Related segments
- Micro to small organisations (HISO 10029.2) and suppliers (HISO 10029.4)
- Assessment route
- Self-implementation against the guidance; no formal certification scheme
- Type
- Framework (voluntary)
- Region
- New Zealand, Asia-Pacific
- In OneClickComply
- Supported today
OneClickComply makes it simple
OneClickComply supports HISF for medium to large organisations and hospitals today, so each HML and HHSP requirement links to controls that also count towards ISO 27001 and other frameworks you hold. Evidence for access, patching, backups, logging and configuration is collected automatically from your connected tools, and AutoComplete generates the policies HISF asks for from your real environment.
Requirements covered
75 requirements in each segment guidance (HML01 to HML75 for medium to large organisations, HHSP01 to HHSP75 for hospitals), grouped under the five functional processes of the HISO 10029:2022 core framework.
Manual HISF vs. OneClickComply
- Working through 75 requirements by hand in spreadsheets
- Chasing IT teams for screenshots of access, patch and backup settings
- Writing and maintaining a dozen or more security policies from scratch
- Tracking supplier and cloud risks across scattered emails and contracts
- Reporting security posture to the Board with stale, manual data
- Every HISF requirement linked to controls with clear owners and status
- Evidence collected automatically from your cloud, identity and device tools
- Audit-ready policies generated from your actual environment
- Supplier reviews and cloud risk assessments managed in one place
- Live control status you can share with your Board or steering committee
Everything you need for HISF
HML and HHSP requirements mapped to shared controls in your control library
Automated evidence for access, patching, backups and logging from connected tools
AutoComplete policies covering information security, suppliers, cloud and backups
OneClickFix for supported security misconfigurations, logged as evidence
Risk register and vendor risk management for supply chain and cloud risks
Continuous monitoring with alerts when HISF controls drift
Three steps to HISF compliance
Connect & scan
Connect your cloud, identity and SaaS tools. OneClickComply checks them against HISF and shows you exactly where you stand.
Fix & generate
OneClickFix remediates technical gaps in one click, and AutoComplete generates HISF-aligned policies from your real environment.
Monitor & evidence
Continuous monitoring keeps you compliant, and our in-house audit team is on hand when you need expert guidance.
Health Information Security Framework (HISF) for Medium to Large Organisations and Hospitals requirements
All 75 requirements from the medium to large organisation guidance (HML, HISO 10029.3:2023) followed by the 75 matching hospital requirements (HHSP, HISO 10029.1:2023); titles are short descriptions of each requirement.
| Reference | Requirement |
|---|---|
| HML01 | Policies for information security |
| HML02 | Security roles in job descriptions |
| HML03 | Disciplinary process for security policy violations |
| HML04 | Access on onboarding, offboarding and role change |
| HML05 | Asset management process |
| HML06 | Media equipment management, decommissioning and disposal |
| HML07 | Incident management planning and preparation |
| HML08 | Business continuity and disaster recovery policies |
| HML09 | Information security policy for suppliers |
| HML10 | Access control rules |
| HML11 | Cyber security in medical device purchase or lease |
| HML12 | Ownership of information security governance |
| HML13 | Physical security policies and procedures |
| HML14 | Clear desk and clear screen |
| HML15 | Cloud security policy and cloud security agreement |
| HML16 | Secure development of applications, products and services |
| HML17 | Backup and recovery policies and procedures |
| HML18 | Change management policies and procedures |
| HML19 | Patch and vulnerability management procedures |
| HML20 | Personnel screening |
Always check the official HISF text for the exact wording.
HISF FAQs
What is HISF?
HISF is the Health Information Security Framework (HISO 10029), the cyber security standard for New Zealand's health sector published by Health New Zealand | Te Whatu Ora. A core framework document (HISO 10029:2022) explains its principles and functional processes, and separate guidance documents set requirements for hospitals, medium to large organisations, micro to small organisations and suppliers, so each organisation applies controls suited to its size.
Who does the HISF medium to large organisation guidance apply to?
It applies to health organisations that meet two or more of the segment criteria in HISO 10029.3:2023. These include operating across multiple locations, having more than about 25 staff, serving a population of over 10,000, having in-house IT staff, collecting health data from other providers, or developing software in-house. Smaller practices use the micro to small guidance instead, and public and private hospitals use the hospital guidance.
Is HISF mandatory in New Zealand?
HISF is a Health Information Standards Organisation (HISO) standard rather than legislation, and its guidance presents requirements as recommended controls. Health New Zealand expects organisations and vendors in the health sector to adopt and align with it, and funding agreements or contracts can make HISF alignment a formal requirement. Check your own contracts to confirm what applies to your organisation.
How many requirements are in HISF for medium to large organisations and hospitals?
Each segment guidance contains 75 requirements. The medium to large organisation requirements are numbered HML01 to HML75 and the hospital requirements HHSP01 to HHSP75. They cover the same topics, including policies, human resource security, asset lifecycle, incident management, business continuity, supplier management, identity and access, cloud security, medical devices, backups, logging and compliance.
How does HISF relate to ISO 27001?
HISF draws on internationally recognised security practice, and many of its requirements closely match ISO/IEC 27001 Annex A controls, such as access control, cryptography, supplier management, backups and logging. ISO 27001 certification does not automatically prove HISF compliance, because HISF adds health specific requirements such as medical device scanning, maintenance and disposal. Mapping one control set to both lets evidence count towards each.
How does HISF relate to the Health Information Privacy Code?
HISF covers the security of health information, while privacy expectations are set separately by the Health Information Privacy Code 2020 under the Privacy Act 2020. The two work together: the Code sets rules for collecting, using and disclosing health information, and HISF describes the security controls that help protect that information from loss, misuse and unauthorised access.
How do you comply with HISF?
Start with the HISO 10029:2022 core framework, confirm your segment, then work through the 75 requirements in the matching guidance document. Assign owners, assess gaps, write the required policies, implement technical controls and keep evidence that each requirement is met. Report progress to your Board or steering committee, and review compliance regularly as HML66 and HHSP67 require.
Does OneClickComply support HISF?
Yes. OneClickComply supports HISF for medium to large organisations and hospitals today. You get the HML and HHSP requirements linked to shared controls, automated evidence collection from your connected tools, AutoComplete policies and guidance from our in-house audit team. Controls you already hold for ISO 27001 and other frameworks count towards HISF.
Related standards
All standards- Health Information Security Framework Guidance for SuppliersFramework · Asia-Pacific
- Health Information Security Framework Guidance for Micro to Small OrganisationsFramework · Asia-Pacific
- Australian Information Security Manual (ISM)Framework · Asia-Pacific
- APEC Privacy FrameworkFramework · Asia-Pacific
- Essential EightFramework · Asia-Pacific
- New Zealand Information Security Manual (NZISM) v3.6Standard · Asia-Pacific
- ISMAP (Japan)Certification · Asia-Pacific
- MAS Technology Risk Management GuidelinesGuidance · Asia-Pacific
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