Put the ISO 29100 privacy principles into practice with less effort
ISO 29100 (ISO/IEC 29100:2024) is the international privacy framework for information and communication technology systems that process personally identifiable information (PII). It defines common privacy terminology, the roles of PII principals, controllers, processors and third parties, the factors that shape privacy safeguarding requirements, and eleven privacy principles. The 2024 second edition is a minor revision that replaces ISO/IEC 29100:2011 and its 2018 amendment.
Is ISO 29100 right for your organisation?
ISO 29100 is voluntary, so no organisation is legally required to follow it. It is typically used by organisations that process personal data and want a recognised, law-neutral set of privacy principles to build a privacy programme or design systems around. It is also useful groundwork before adopting ISO/IEC 27701 or aligning with laws such as UK GDPR.
Adopting it is voluntary, though customers and auditors often expect it.
- Issued by
- ISO and IEC, Joint Technical Committee ISO/IEC JTC 1/SC 27
- Latest version
- ISO/IEC 29100:2024, second edition, published February 2024
- Replaces
- ISO/IEC 29100:2011 and Amendment 1:2018
- Privacy principles
- 11, in Clauses 6.2 to 6.12
- Requirement type
- Voluntary framework
- Certification route
- No certification; organisations certify a privacy management system against ISO/IEC 27701 instead
- OneClickComply status
- Mapped in the control library, available on request
- Type
- Standard (voluntary)
- Region
- Global
OneClickComply makes it simple
ISO 29100 is mapped in OneClickComply's control library and is available on request. Its eleven privacy principles are linked to the same controls you use for frameworks such as ISO 27001, ISO 27701 and GDPR, so evidence collected once counts towards each of them. AutoComplete policy generation, continuous monitoring and our in-house auditors help you show how each principle is applied in practice.
Requirements covered
Six main clauses, with the framework elements (actors and roles, recognising PII, safeguarding requirements, policies and controls) in Clause 5 and the eleven privacy principles in Clauses 6.2 to 6.12.
Manual ISO 29100 vs. OneClickComply
- Translating eleven high-level principles into concrete controls is slow and subjective
- Privacy work is tracked separately from security work, so evidence is gathered twice
- Policies and privacy notices drift out of date as systems and suppliers change
- Showing accountability means chasing screenshots and records across many tools
- It is hard to tell whether controls still operate between annual reviews
- Each principle is already mapped to clear controls with suggested evidence
- One control set covers privacy and security frameworks, so evidence is collected once
- AutoComplete keeps policies aligned with your actual environment
- Evidence is collected automatically from connected tools and stored in one place
- Continuous monitoring flags control drift as it happens, not at review time
Everything you need for ISO 29100
Each of the 11 ISO 29100 privacy principles mapped to practical controls
Controls shared with ISO 27001, ISO 27701 and GDPR so evidence counts once
AutoComplete privacy policies and notices generated from your real environment
Automated evidence collection from 13,000+ integrations for security controls
Continuous monitoring with alerts when privacy and security controls drift
Ask an Auditor for expert guidance on interpreting each principle
Three steps to ISO 29100 compliance
Connect & scan
Connect your cloud, identity and SaaS tools. OneClickComply checks them against ISO 29100 and shows you exactly where you stand.
Fix & generate
OneClickFix remediates technical gaps in one click, and AutoComplete generates ISO 29100-aligned policies from your real environment.
Monitor & evidence
Continuous monitoring keeps you compliant, and our in-house audit team is on hand when you need expert guidance.
ISO/IEC 29100:2024 requirements
The framework elements in Clause 5 and the eleven privacy principles in Clause 6 (6.2 to 6.12), using the official clause titles of the 2024 edition.
| Reference | Requirement |
|---|---|
| 5.1 | Overview of the privacy framework |
| 5.2 | Actors and roles |
| 5.3 | Interactions |
| 5.4 | Recognizing PII |
| 5.5 | Privacy safeguarding requirements |
| 5.6 | Privacy policies |
| 5.7 | Privacy controls |
| 6.1 | Overview of privacy principles |
| 6.2 | Consent and choice |
| 6.3 | Purpose legitimacy and specification |
| 6.4 | Collection limitation |
| 6.5 | Data minimization |
| 6.6 | Use, retention and disclosure limitation |
| 6.7 | Accuracy and quality |
| 6.8 | Openness, transparency and notice |
| 6.9 | Individual participation and access |
| 6.10 | Accountability |
| 6.11 | Information security |
| 6.12 | Privacy compliance |
Always check the official ISO 29100 text for the exact wording.
ISO 29100 FAQs
What is ISO 29100?
ISO 29100 (ISO/IEC 29100:2024) is the international privacy framework published by ISO and IEC. It gives organisations a common privacy vocabulary, defines the actors involved in processing personally identifiable information (PII), describes what shapes privacy safeguarding requirements and sets out eleven privacy principles, from consent and choice through to privacy compliance. It is high level and law-neutral, so it can underpin privacy programmes in any country.
What are the 11 privacy principles of ISO 29100?
The eleven principles in Clause 6 are: consent and choice; purpose legitimacy and specification; collection limitation; data minimisation; use, retention and disclosure limitation; accuracy and quality; openness, transparency and notice; individual participation and access; accountability; information security; and privacy compliance. Together they describe how PII should be handled throughout its life cycle, and they closely mirror the principles found in data protection laws such as GDPR.
Is ISO 29100 mandatory?
No. ISO 29100 is a voluntary international standard, and there are no penalties for not following it. However, the data protection laws it reflects, such as UK GDPR and EU GDPR, are mandatory where they apply. Many organisations use ISO 29100 as a neutral reference when designing privacy programmes, and customers or partners may ask for alignment with its principles in contracts or due diligence.
Can you get certified to ISO 29100?
No. ISO 29100 is a framework of terms and principles, not a certifiable management system standard. Organisations that want an independent certificate for privacy usually certify against ISO/IEC 27701, which extends an ISO 27001 information security management system with privacy controls. Aligning with ISO 29100 first gives a useful foundation for that work.
What changed in ISO/IEC 29100:2024?
The 2024 second edition is a minor revision of ISO/IEC 29100:2011. It incorporates Amendment 1:2018, adds a normative references clause, updates cross-references, replaces the term "secondary use" with "secondary purpose" and updates the bibliography. The privacy principles themselves are unchanged, but they now sit in Clause 6 rather than Clause 5, so older mappings may need their clause numbers updating.
How does ISO 29100 relate to ISO 27001, ISO 27701 and GDPR?
ISO 29100 provides the privacy terminology and principles that other standards build on. ISO 27001 covers information security management, which supports the information security principle. ISO 27701 adds certifiable privacy controls on top of ISO 27001. GDPR is a law with binding obligations whose principles overlap heavily with ISO 29100, so aligning with the framework helps but does not by itself demonstrate legal compliance.
How long does it take to align with ISO 29100?
It depends on the size of your organisation, how much personal data you process and how mature your existing privacy and security controls are. Organisations already working towards ISO 27001 or GDPR compliance often have much of the groundwork in place, because many controls overlap. Mapping your current controls against the eleven principles is the quickest way to see the remaining gaps.
Does OneClickComply support ISO 29100?
Yes, on request. ISO 29100 is mapped in OneClickComply's control library, and we can enable it for your account. Its principles link to the same controls used for ISO 27001, ISO 27701 and GDPR, so evidence collected once counts across all of them. Policy generation, continuous monitoring and our in-house audit team help you show how each principle is applied.
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